Aquatic Supervision

Parents Supervise, Lifeguards Save Lives

Your safety is very important to us and while there are lifeguards on hand, we ask you to follow these steps below to help ensure your safety in and around our aquatic areas.  
Parents/Guardians must actively supervise their children under 8 years of age. If you are not confident in the water or not a strong swimmer, please let our staff know as you enter the facility. 

Aquatic Supervision Policies

We have supervision policies in place to educate the public about adequate supervision and encourage parents/guardians to take on this responsibility when visiting a public aquatic facility.

Therefore, the following safe supervision policies must be adhered to:

Children aged 4 years and under

An adult or caregiver aged 16 years or older MUST be in the water and within arms reach of all children aged 4 years and under at all times.

  • One adult can supervise up to two children 4 years and under (must be in the water)
  • One adult can supervise one child aged 4 years and under and up to three children aged between 5 and 10 years (must be in the water)

Children aged between 4-5 years of age

An adult or caregiver aged 16 years or older MUST be actively supervising within arms reach. You must be watching the children and be ready to help them and be near your children so you can hear them, and they can hear you.

  • One adult can supervise up to four children aged between 5 and 7 years
  • One adult can supervise up to three children aged between 5 and 7 years and one child aged 4 years and under (must be in the water)

Children aged 6-7 years of age

An adult or caregiver aged 16 years or older MUST be actively supervising at all times. You must be watching the children and be ready to help them and be near your children so you can hear them and they can hear you.

Active Supervision – All your attention, All the time

Take steps to minimise distractions to avoid lapses in supervision – such as mobile phones or chatting with other parents. You should never leave your child alone in the water, nor should they be left in the care of an older child or with the assumption that your responsibility diminishes due to the presence of lifeguards.

Let us know you are here and swim safe

Vulnerable Swimmers

We welcome all swimming abilities to enjoy our pool facilities. We ask that if you are not a strong swimmer or not confident around the water, you let a lifeguard or staff member know and wear a wristband.

We ask that you follow a few simple tips to make sure you have a fun and safe experience in our Centre.

  • Wear an orange wristband – you can get these from reception or the Lifeguards. This is to help lifeguards know to keep an eye on you while you enjoy the water. 
  • Let staff know you are a vulnerable swimmer – Talk with the nearest lifeguard or even reception staff to let them know where abouts in the centre you may be swimming. 
  • Swim with a friend or companion 
  • Be aware of depth changes – pools can change depth in different areas – please be aware of this before you enter the water. Ensure you are swimming in areas suitable for your swimming ability and confidence. 
  • Don’t go over chest height – stay in the shallower water to allow you to always stay standing.